Pensions and the Cost-of-Living Adjustment Frequently Asked Questions
Log in or register for the Employee Hub to print your pension verification letter.
If it’s the 10th of the month or earlier, give the mail a few days. If it’s 15th of the month or later, submit a Service Request in The Employee Hub. A stop-payment will be put on the old check and you will be issued a new one.
For more security, consider enrolling in direct deposit. Log in to The Employee Hub and select the "Pay" icon. On the following page, select "Payment Methods" to add your direct deposit banking information.
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Contact TELUS Health, QDRO Processing, P.O. Box 534277, St. Petersburg, FL 33747, 1-844-208-1858.
In New York State, if you are older than 59 1/2, the first $20,000 of pension money is not subject to state and local taxes. Outside of New York, please consult with a tax advisor.