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benefits management

New UnitedHealthcare Features

If you are enrolled in the UnitedHealthcare plan, you should have received a brochure in the mail describing Optum NurseLine, a valuable resource you can use to obtain information about your health concerns. The Optum NurseLine offers you the opportunity to participate in one-on-one online chats with registered nurses 24 hours a day, seven days a week, by calling 1-866-202-4852. Nurses are prepared to answer health questions, share self-care techniques, offer tips for staying healthy, recommend Web pages for further research, and more. You can also access an audio Health Information Library, allowing you to listen to recorded health messages on such topics as diabetes, heart health, weight control, and smoking. If you have not received a brochure, please call United at 1-800-638-5199.

The following features have also been added to your UnitedHealthcare plan:

Treatment Cost Estimator: This service will help you understand and manage your health care costs and includes estimates of out-of-pocket costs for both in- and out-of-network providers. You can access the treatment cost estimator by visiting http://www.myuhc.com.

Cancer Resource Services: Nurse-consultants will help you decide where to get care and provide you with relevant information on cancer centers and clinical topics. You can reach them by calling 1-866-936-6002. This service also provides you access to a medical director who will discuss your case with you and connect your referring physician with cancer experts at the Cancer Resource Services centers.